Carole has worked in Therapy Office administration for over 15 years and is able to use the knowledge she has obtained through the years to help North Shore Family Services run smoothly. She also has experience helping clients navigate through any confusing insurance and billing concerns.
Carole does her best to bring compassion and understanding to every client that she speaks with on the phone and in the office, and holds true to the thought, to always be kind to others as you never know what they are going through personally.
As a mother of 3 boys, who have had 504’s and IEP’s themselves, she is very familiar with the school systems and understands firsthand the importance of a good support team for your child in and out of school.
When she is not in the office helping things run smoothly, Carole enjoys spending time with her 3 boys and going to baseball games on the North Side of Chicago. She also enjoys taking her black lab Jake out to run and play.